Jacob Morris
1140 W Atherton Ct #13
Taylorsville, UT 84123
Taylorsville, UT 84123
Objective
To advance my career with an organization that will utilize my web development knowledge
while also allowing me to develop further as a professional
Proven talent for aligning project objectives to achieve maximum website impact with minimum resource expenditures. Growth-focused professional with expertise spanning application develop and launch, full stack web development, customer service, problem solving, strategic planning, team leadership, and client relations management. Exceptional web developer with keen interpersonal, communications, and resource allocation expertise.
PROFESSIONAL EXPERIENCE
B-STOCK SOLUTIONS, SANDY, UT, Sep 2017 to Present
MEDIATOR
CUSTOMER SERVICER MANAGER
MEDIATOR
- Demonstrated exception customer service representative skill which led to a rapid promotion, answered the phone and guided callers through any problems they were having with submitting their orders.
- Served as key contributor in collaborating directly with big clients such as Costco and Home Depot.
- Optimized procedures throughout the office by using Keyboard Maestro and Liquid markup to automate repetitive tasks, significantly improving efficiency.
CUSTOMER SERVICER MANAGER
- Achieved department manager status due to establishing success in customer service and distribution processing.
- Developed and implemented efficient processes, progressing the company from experiencing over ten missed calls every day to zero missed calls per day; motivated other employees and changed the order in which the phone rang for different employees.
- Participated in key cross functional meeting to discuss goals and future growth for customer accounts.
- Created and implemented competitive customer service program which resulted in improved employee engagement and customer satisfaction scores.
SAMPLE APPLICATIONS BUILT
TATU, 2019
- Conceptualized, designed, and launched an app with the purpose of assisting people to find tattoo artists who can create any given style of tattoos.
- Application was created using the MERN stack
- Link to project.
- Developed an app built to aid a user in scheduling and sharing events with friends and family.
- Developed using Firebase and JavaScript
- Link to project.
EDUCATION
FULL STACK WEB DEVELOPMENT BOOTCAMP, 2019
University of Utah, Sandy, UT
An intensive 24-week long boot camp dedicated to designing and building web applications.
University of Utah, Sandy, UT
An intensive 24-week long boot camp dedicated to designing and building web applications.
AFFILIATIONS
Codewars.com
FreeCodeCamp
- Regular participant on codewars.com. Codewars is an education community for computer programming. On the platform, software developers train on programming challenges known as kata, able to deal with complex language features and simple algorithms as represented by my rank on the site.
FreeCodeCamp
- FreeCodeCamp is a non-profit organization that consists of an interactive learning web platform, intended to make learning web development accessible to anyone; earned certificates representing over 1000 hours of studying and coding; certificates include: Front-end Development, Responsive Web Design, and JavaScript Algorithms and Data Structures.
TECHNICAL SKILLS
Liquid Markup Templating, Wordpress, PHP, Node.Js, Express, JavaScript, jQuery, React.js, React Native, GIT, GitHub, MongoDB, MySQL, Firebase, HTML, CSS, Bootstrap, Media Queries, APIs, JSON, REST, AJAX, command line, computer science fundamentals
ADDITIONAL INFORMATION
Languages: English, Spanish
Portfolio: https://jacobmorris.netlify.app/
GitHub: https://github.com/Jacobugath
LinkedIN: https://linkedin.com/in/jacobthomasmorris/
Interests: Programming, Reading, Writing Fiction, Singing, Chess, and Hiking
Portfolio: https://jacobmorris.netlify.app/
GitHub: https://github.com/Jacobugath
LinkedIN: https://linkedin.com/in/jacobthomasmorris/
Interests: Programming, Reading, Writing Fiction, Singing, Chess, and Hiking